Clay Osborne, vice president of human resources and diversity at Bausch & Lomb, based in Rochester, N.Y., said the findings matched what his own company has discovered. Programs that work, he said, focus on the business advantages that come with diversity of thought, (emphasis mine) and that requires having people with diverse backgrounds.
perhaps more important, when you consider that the leadership of the intelligence community has placed such a fantastic emphasis on diversity:
. . .training is likely to be effective only in the context of an organization genuinely interested in cultural and structural change.