- Advice about innovation from the world’s richest man.
- Evidence that breaking a slump need not be expensive or painful (just unusual).
Technophiles will undoubtedly joke about the first item but that is beside the point . . .
The IC is always trying to bring on the smartest folks it can find, though it constantly errs by equating top-tier academic quals with actual smarts (we’ve lost more clever folks because they lack a piece of paper).
Appreciating a diversity (not the fake kind) of outlook and opinion is something the IC works very hard at squashing. Note that we’re only now moving dissenting opinions from footnotes to full-sized text in NIEs.
And it isn’t that outsiders can’t offer a fresh perspective or new idea, its just that the people in the business should be the first people you go to when you want to know what in the business needs fixing. This doesn’t mean town halls where your executives can practice their Toastmaster skills and only the kooks raise their hands because everyone just wants to keep quiet so the pain will stop.