This is classic:
Wiki technology advocates within the intelligence community, known as
intellipedians, were circulating among their colleagues promoting the
use of the collaborative social software to create intelligence
products, the official said.
The general response among the intelligence
technologists the intellipedians approached was “It’s great! Can you
build one for us?,” according to the official. That question indicated
that the technologists had not grasped the intellipedians’ premise that
wiki information sharing should permeate the community, the official
You know your agency’s head geek got his degree from a state-funded diploma mill when he stops you after the second slide of a briefing and says, “What’s this XML you’re talking about?” This was five years ago and apparently little has changed.
As with any sufficiently radical effort (and believe me, this is practically magic to some on the inside) there is a marked difference between the public face and the reality in the cube. Are people using it? Sure. Is it pervasive? Not a chance. Is it widely and solely the way business is done? Dream on. Getting a foot in the door is one thing; closing the sale is another issue entirely.
Have fun storming the castle . . .